RSM Ebner Stolz – an interdisciplinary consulting firm
RSM Ebner Stolz advises firms in the middle-market and stands for tangible performance gains. With our middle-market instruments and proven processes and structures we ensure financial excellence. Together with our colleagues in the lines of auditing, tax advice and legal advice, we offer solutions that follow an interdisciplinary consulting approach. Would you like to learn more about our consulting services with Lucanet? Watch the videos below!
Lucanet and RSM Ebner Stolz - a marriage of IT power, conceptional strengths and decisive leadership
We are proud of 15 years of genuine partnership with LucaNet AG
After starting out on our journey together in 2006, we are today celebrating our status as the best-selling LucaNet partner in the whole YOUniverse.
If you want to learn more about our exciting development watch the video!
How has the partnership with LucaNet changed our project work?
With LucaNet at our side, we have grown into a truly high performance team over the last 15 years. Even with 200 implementation projects behind us, the speed and flexibility of the solution remain compelling arguments.
From Ralf Pfizenmayer you can learn how everything began and what connects us to LucaNet.
How we use LucaNet in our consulting projects
By installing the sustainable software solution, LucaNet at our clients, our Smart Financials Team has evolved over recent years to become a true sweet spot for Ebner Stolz.
Learn more about the use of LucaNet in customer projects from Tobias Laube.
RSM Ebner Stolz Way of Implementation
Why do our customers trust our professional competence?
Because we do not leave them in the lurch when facing complex situations and, with the aid of LucaNet, support them to master challenges such as coping with growth, a change of ownership or adapting their systems.
If you would like to know what distinguishes our projects from the rest, then watch the video.
How do we involve our customers in the projects?
It is our guiding principle to involve our clients in the project process from the very beginning. This way, we can consider their individual needs and characteristics and make sure that post-implementation service is provided by our internal client-management team once all phases of the project are completed.
A typical project scenario is presented by our colleagues, Daniel Holzmann and Philipp Schmid.
How do we ensure project success?
Starting with the always technically flawless implementation of the LucaNet software, our goal is to optimize the quality and speed of controlling for our clients – we do not leave them alone at this time. Using our coaching approach, we build the application together with our customers and help them to work with the given tools by themselves in the operating environment.
Daniel Holzmann and Philipp Schmid will give you some insights into LucaNet consulting at our firm.
RSM Ebner Stolz Customer Support
How do we ensure personal and professional customer support?
True to our creed of providing support from a single source, we do not leave our customers in the lurch even a project is successfully concluded.
What happens when our customers find themselves in a tight spot?
Our colleagues Marita Janke and Marlen Braun will tell you.
How do we ensure software and system maintenance?
Ongoing software support and system maintenance is another component of our client support.
Because no one can work without the right tools, we pursue the goal of ensuring that the solutions work perfectly.
Learn more about the topic of software administration from Christian Schott.
How do we keep our customers updated and ensure knowledge transfer?
Not only the software, but also our users must always be kept up to date.
Our online customer portal provides you with all the information you need in one bundle.
In addition, our colleagues Marita Janke and Dafina Miftari will tell you more about our number of webinars and (group) training courses for our clients, to foster independent handling and maintenance of the LucaNet application.
Customer Success Story
Success Story POLIFIM - a report from our long-term customer
"Ebner Stolz's support is characterized by a high level of trust and empathy and we really appreciate the fact that we have always had specific contact persons for years who support us professionally and technically and who provide a solution to every problem."
- Peter Pyrcek, Group Accounting -
Contact us
Do you have any questions or need support relating to your LucaNet software? Our competent team will be happy to support you.
Just give us a call or write a short email.
Phone: +49 711 2049-1717
E-Mail: support-mc@ebnerstolz.de
Monday to Friday: 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m.Telefon: 0711 2049-1717